Privacy Policy

This Privacy Policy explains how Chandelle Park Farm Stay handles personal information.

Information we collect

We may collect your name, email address, phone number, booking dates, guest numbers, booking notes, payment status, and messages you send to us.

Why we collect it

We use this information to manage bookings, process payments, send booking, arrival and departure emails, respond to enquiries, manage accounting records, and provide guest services.

Payments

Online payments are processed by Square. Chandelle Park does not store full card numbers. Square may collect and process payment information as part of its secure payment services. Square's buyer privacy notice is available at squareup.com/au/en/legal/general/buyer-privacy.

Disclosure

We may share information with service providers used to operate the website, email, hosting, payment processing, accounting and booking systems. This may include our website host, email provider, payment processor, accounting/bookkeeping software, booking platforms, calendar/channel systems, IT support providers and professional advisers. We may also disclose information if required by law.

Analytics

We use analytics to understand how visitors use our website and improve its performance. These services may use cookies and collect information about page visits, device type and browser activity. You can limit this collection through your browser’s cookie and privacy settings.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Access and correction

You may ask us to access or correct personal information we hold about you by contacting bookings@chandellepark.com.au.

Last updated: July 2026